Legal
Terms of Service
Please read carefully before downloading or using OMEGA.
1. Acceptance of Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Omega AI Systems, INC. (“OMEGA,” “we,” “our,” or “us”) governing your access to and use of the OMEGA desktop application for macOS, the OMEGA iOS companion app, the website at myomega.ai, APIs, and all related services (collectively, the “Services”).
These Terms incorporate by reference our Privacy Policy and the Acceptable Use Policy set forth in Section 7 below.
2. Eligibility
You may use the Services only if you:
- Are at least 18 years of age, or the age of majority in your jurisdiction, whichever is higher.
- Have the legal capacity to enter into a binding contract.
- Are not located in a country subject to a US government embargo or designated as a terrorist-supporting country.
- Are not listed on any US government prohibited-parties list.
If you are using OMEGA on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to “you” include both you individually and that entity.
3. Software License (EULA)
3.1 Grant of License
Subject to these Terms and payment of applicable fees, OMEGA grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
- Download and install one copy of the OMEGA desktop application on the number of macOS devices permitted by your subscription tier.
- Download and install the OMEGA iOS companion app on your iOS devices linked to your account.
- Access the Services through our website and APIs solely for your internal, personal, or business use.
3.2 License Restrictions
Except as expressly permitted by these Terms or applicable law, you may not:
- Copy, modify, adapt, translate, or create derivative works of the software.
- Reverse engineer, decompile, disassemble, or attempt to extract the source code of the software, except to the extent permitted by applicable law.
- Sublicense, sell, resell, transfer, assign, or otherwise dispose of the software or your rights under these Terms.
- Use the software to build a competing product or service.
- Remove, alter, or obscure any proprietary notices, labels, or marks on the software.
- Use the software in any way that violates applicable law.
- Share, transfer, or allow others to use your license key or account credentials.
3.3 License Seats
Your subscription tier specifies the number of concurrent device activations permitted. OMEGA enforces this limit via a licensing server. You may deactivate a device at any time to free a seat for another device. Attempting to circumvent seat limits is a material breach of these Terms and may result in immediate license termination.
3.4 Updates and Upgrades
OMEGA may provide updates, patches, or new versions of the software at its discretion. Updates may be required to continue using certain features. These Terms apply to all updates unless a separate license agreement accompanies the update.
3.5 Open Source Components
The OMEGA software incorporates certain open source components. Your use of those components is governed by the applicable open source licenses, which are listed in the application at Help → Third-Party Notices. Nothing in these Terms limits your rights under, or grants you rights that supersede, the terms of applicable open source licenses.
4. Accounts and Registration
4.1 Account Creation
To use the Services you must create an account with a valid email address and a password. You agree to provide accurate, current, and complete information and to keep it updated.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at security@myomega.ai if you suspect unauthorized access to your account. OMEGA will not be liable for any loss resulting from unauthorized use of your account that occurs before you notify us.
4.3 One Account Per User
You may not create multiple accounts to circumvent subscription limits, free trial policies, or any other restriction. Accounts found to be duplicates may be suspended without notice.
5. Subscriptions and Billing
5.1 Subscription Plans
OMEGA offers subscription plans (“Pro” and “Enterprise”) as described on our Pricing page. Plan features and pricing are subject to change with 30 days notice to existing subscribers.
5.2 Free Trial
New subscribers may receive a free trial period as stated on the Pricing page. No credit card is required to start a trial. At the end of the trial, your subscription will automatically begin and you will be billed unless you cancel before the trial expires. We will send a reminder email 3 days before your trial ends.
5.3 Billing and Renewal
Subscriptions are billed monthly in advance on the date you first subscribed. Subscriptions renew automatically unless you cancel before the next billing date. All fees are non-refundable except as expressly stated in Section 5.5. Prices are in US dollars and exclusive of taxes unless stated otherwise.
5.4 Payment Processing
All payments are processed by Stripe, Inc. By providing your payment information, you authorize OMEGA (via Stripe) to charge your payment method for all fees due. If a payment fails, we will retry the charge and notify you by email. Access to the Services may be suspended after repeated failed payment attempts.
5.5 Refund Policy
If you are not satisfied with OMEGA, you may request a full refund within 14 days of your first paid charge (not including free trial periods) by emailing support@myomega.ai. Refunds after 14 days are granted at our sole discretion. We do not provide refunds for partial subscription periods unless required by applicable law. Enterprise subscription refund terms are governed by the applicable Enterprise Agreement.
5.6 Cancellation
You may cancel your subscription at any time from your account dashboard or by contacting support. Cancellation takes effect at the end of the current billing period. You will retain access to the Services until the period expires. Cancellation does not entitle you to a refund except as provided in Section 5.5.
5.7 Price Changes
We will provide at least 30 days written notice by email before changing subscription prices for existing subscribers. Price changes take effect at your next renewal date following the notice period. Continued use after the price change takes effect constitutes acceptance of the new price.
5.8 Taxes
You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities. Where required by law, OMEGA will collect and remit such taxes. If you are exempt from taxes, you must provide valid exemption documentation.
6. Bring Your Own Keys (BYOK)
6.1 Your Responsibility for API Keys
You are solely responsible for obtaining and maintaining your own API keys from third-party AI providers and for complying with the terms of service of those providers. You bear all costs associated with your usage of third-party AI APIs. OMEGA is not responsible for any charges, overages, or quota exhaustion incurred with third-party providers.
6.2 Permitted Providers
You may use any AI provider that OMEGA supports. It is your responsibility to ensure that your use of a provider’s API complies with that provider’s terms of service. OMEGA does not endorse any specific provider and makes no representations about provider availability, pricing, or data handling practices.
6.3 Key Security
OMEGA stores your API keys in your macOS Keychain or local encrypted storage. You are responsible for keeping your API keys confidential. If you believe an API key has been compromised, revoke it immediately through the relevant provider’s dashboard and update OMEGA settings accordingly.
7. Acceptable Use Policy
You agree to use the Services only for lawful purposes and in accordance with these Terms. The following uses are strictly prohibited:
7.1 Prohibited Activities
- Using OMEGA to generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, or discriminatory.
- Using OMEGA to produce non-consensual intimate imagery, child sexual abuse material, or any content that sexualizes minors.
- Using OMEGA to conduct, assist, or facilitate cyberattacks, unauthorized system access, malware creation, or denial-of-service attacks.
- Using OMEGA to engage in fraud, phishing, identity theft, or any deceptive practice.
- Using OMEGA to automate harassment, spam campaigns, or unsolicited bulk communications.
- Using OMEGA to circumvent security measures, access controls, or rate limits of third-party systems without authorization.
- Using OMEGA in connection with weapons of mass destruction, bioweapons, chemical weapons, or critical infrastructure attacks.
- Using OMEGA to violate any applicable export control or sanctions laws.
- Attempting to reverse engineer, scrape, or extract proprietary models, data, or IP from third-party AI providers in violation of their terms.
- Reselling or commercializing the Services without prior written authorization from OMEGA.
- Overloading, damaging, or impairing OMEGA infrastructure or the licensing server.
7.2 AI-Generated Content Responsibility
You are responsible for reviewing and verifying all content generated by AI agents operating within OMEGA before acting on it or sharing it. OMEGA does not review or control AI-generated outputs. You agree not to use OMEGA to generate content you know to be false or misleading in contexts where that could cause harm.
7.3 System Access and Agent Actions
OMEGA agents may access your file system, applications, browser, email, calendar, and other system resources with the permissions you grant. You are responsible for reviewing agent actions and maintaining appropriate permissions. OMEGA is not liable for unintended consequences of agent actions you authorize.
7.4 Enforcement
OMEGA reserves the right to suspend or terminate your access for violations of this Acceptable Use Policy, with or without prior notice, depending on the severity of the violation. We may report suspected illegal activity to appropriate authorities.
8. Intellectual Property
8.1 OMEGA IP
The Services, including the OMEGA software, website, documentation, trademarks, logos, and all content created by OMEGA, are owned by or licensed to Omega AI Systems, INC. and are protected by US and international intellectual property laws. Nothing in these Terms transfers ownership of any OMEGA IP to you. The license granted in Section 3 is the only right you receive.
8.2 Feedback
If you provide feedback, suggestions, or ideas about the Services (“Feedback”), you grant OMEGA a perpetual, irrevocable, royalty-free, worldwide license to use, incorporate, and commercialize that Feedback without restriction or compensation to you. You represent that you have the right to provide such Feedback.
8.3 Trademarks
“OMEGA,” “Neural-Fractal Agentic AI,” and the OMEGA logo are trademarks or registered trademarks of Omega AI Systems, INC. You may not use these marks without prior written permission, except to accurately describe the Services in a non-commercial context.
9. Your Content and Data
As described in our Privacy Policy and Section 6 above, OMEGA is local-first. The content of your tasks, conversations, files, and workflows never leaves your device and is never transmitted to OMEGA.
9.1 Ownership
You retain full ownership of all content you create using OMEGA, including AI-generated outputs produced during your sessions. OMEGA claims no intellectual property rights over your work product.
9.2 Backup Responsibility
Because OMEGA stores your data locally, you are responsible for maintaining backups. OMEGA is not responsible for data loss due to hardware failure, software bugs, or user error. We strongly recommend enabling Time Machine or an equivalent backup solution.
9.3 Account Data
For the limited account and telemetry data we do hold (as described in the Privacy Policy), we will handle it in accordance with the Privacy Policy and will not sell or license it to third parties.
10. Third-Party Services
The Services may integrate with or link to third-party services and websites, including AI model providers, app stores, and developer tools. Your use of third-party services is governed by those services’ terms and privacy policies, not ours. OMEGA is not responsible for the availability, accuracy, or content of third-party services. The inclusion of any third-party integration does not imply OMEGA’s endorsement.
OMEGA is distributed through the OMEGA website and, where applicable, the Apple App Store. Downloads from the App Store are also governed by Apple’s Media Services Terms and Conditions.
11. Disclaimers
OMEGA does not warrant that:
- The Services will be uninterrupted, timely, secure, or error-free.
- AI-generated outputs will be accurate, complete, reliable, or suitable for any particular purpose.
- Defects or errors will be corrected.
- The Services will meet your requirements or expectations.
- The results obtained from using the Services will be accurate or reliable.
AI-generated content may be incorrect, incomplete, or outdated. You are solely responsible for verifying any output before relying on it for professional, legal, medical, financial, or other consequential decisions. OMEGA is a productivity tool, not a licensed professional advisor.
Some jurisdictions do not allow the exclusion of implied warranties. In those jurisdictions, our liability is limited to the maximum extent permitted by applicable law.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OMEGA, ITS DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES.
- LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS.
- DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA.
- DAMAGES RESULTING FROM ACTIONS TAKEN BY AI AGENTS THAT YOU AUTHORIZED.
- DAMAGES RESULTING FROM THIRD-PARTY API COSTS, OVERAGES, OR SERVICE INTERRUPTIONS.
IN NO EVENT SHALL OMEGA’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO OMEGA IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM OR (B) USD $100.
THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF OMEGA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
13. Indemnification
You agree to defend, indemnify, and hold harmless Omega AI Systems, INC., its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your violation of these Terms.
- Your use of the Services, including any content you create or actions taken by agents you authorize.
- Your violation of any third party's rights, including intellectual property rights.
- Your violation of any applicable law or regulation.
- False or misleading information you provide to OMEGA.
OMEGA reserves the right to assume control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate with OMEGA’s defense.
14. Termination
14.1 Termination by You
You may terminate your account at any time by canceling your subscription and deleting your account from the account dashboard. Termination does not entitle you to a refund except as provided in Section 5.5.
14.2 Termination by OMEGA
OMEGA may suspend or terminate your access to the Services immediately without notice if:
- You materially breach these Terms and fail to cure the breach within 7 days of notice.
- You violate the Acceptable Use Policy in a manner that poses immediate risk of harm.
- We are required to do so by law or legal process.
- Continued access would expose OMEGA to legal or reputational risk.
OMEGA may also terminate the Services entirely upon 30 days notice, in which case we will provide a prorated refund for unused prepaid periods.
14.3 Effect of Termination
Upon termination, the license granted in Section 3 terminates and you must cease all use of the software. Sections 8 (IP), 11 (Disclaimers), 12 (Liability), 13 (Indemnification), 15 (Disputes), and 16 (General) survive termination.
15. Dispute Resolution
15.1 Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.
15.2 Informal Resolution
Before filing a formal claim, you agree to attempt to resolve any dispute informally by contacting us at legal@myomega.ai. We will try to resolve the dispute within 30 days. If we cannot resolve it informally, either party may proceed to arbitration as described below.
15.3 Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally shall be submitted to binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as otherwise provided herein. The arbitration shall be conducted in English and, unless both parties agree otherwise, shall be resolved by written submissions without a hearing. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
15.4 Class Action Waiver
YOU AND OMEGA EACH AGREE THAT CLAIMS MAY ONLY BE BROUGHT IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.
15.5 Exceptions
Either party may seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration. Claims relating to intellectual property infringement are excluded from arbitration and may be brought in the courts of the State of Delaware or the United States District Court for the District of Delaware.
15.6 EU / UK Residents
If you are a resident of the European Union or United Kingdom, mandatory consumer protection laws in your jurisdiction may give you the right to bring claims before your local courts. Nothing in these Terms limits those mandatory rights.
16. General Provisions
16.1 Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and OMEGA with respect to the Services and supersede all prior agreements, representations, and understandings. Enterprise customers’ agreements with OMEGA may contain additional terms that supplement or modify these Terms.
16.2 Amendments
OMEGA may modify these Terms at any time. If we make material changes, we will notify you by email and by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance. If you do not agree to the revised Terms, you must stop using the Services before the effective date.
16.3 Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
16.4 Waiver
OMEGA’s failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any specific breach does not operate as a waiver of any subsequent breach.
16.5 Assignment
You may not assign or transfer these Terms or any rights hereunder without OMEGA’s prior written consent. OMEGA may assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets, provided that the acquirer assumes all obligations to existing subscribers.
16.6 Force Majeure
Neither party shall be liable for failure or delay in performance caused by circumstances beyond their reasonable control, including natural disasters, war, terrorism, government actions, internet outages, or third-party service failures, provided the affected party gives prompt notice and uses reasonable efforts to mitigate.
16.7 Notices
Legal notices to OMEGA must be sent to legal@myomega.ai. Notices from OMEGA to you will be sent to the email address associated with your account. Notices are effective upon receipt.
16.8 Language
These Terms are written in English. In the event of any conflict between an English version and a translated version, the English version controls.
17. Contact
Questions about these Terms? Contact us:
Omega AI Systems, INC.
Legal Department
support@myomega.ai (general support)
We aim to respond to all legal inquiries within 5 business days.